Code of Conduct
What should the Customer's Expectations of the Photographer and Assistant be?
The Photographer or Assistant will be dressed accordingly for the job (plain black or sony branded or PCP branded shirts) for most jobs unless shooting icognito
The Photographer or Assistant will treat you with respect accordingly
The Photographer may use a photo from the day as promotional material unless it is (intimate portraiture; (IP might be shown to someone interested in doing those photos however crops or blurs may be made)
You may request photoshop to be done within limitations, all photos will go through what I call the baking process or lighting, shadows, contrast and sorting before development
Image files by default are calibrated to nulabs print labs (this means colours and contrast may not be the same on every monitor or screen) and if you have specifics you can ask for your colour profiles to be used)
Photographer will show up on time for the job within reason of outstanding circumstances
(failure to do so may result in full or partial repayment of retainers fee)Photographer will offer a reschedule if the weather is not co-operating
If the Photographer Suffers Illness and Injury or is unable to do the job and the payment has been made the photographer may offer a full refund or offer to find another reputable photographer they know personally know in the industry
You should expect that the photographer wants nothing more than to make you happy
What are the Photographer's expectations of the customer will be?
You will respect that the Photographer or Assistant knows what they are doing.
You will work with the Photographer or Assistant to pose accordingly for the light, failure to do so will result in the job being cut
You will not try to tell the Photographer or Assistant how to do their Job
Disrespecting the Photographer or Assistant in any way will terminate the Job
(I understand sometimes things are stressful but work with me, be kind and respectful and we can get through this)you will understand the Photographer has a bad knee and may require minor resting between long jobs and on occasions where the photographer hires an assistant he may hire people with disabilities to give them a chance to learn and work in the industry
You will not offer the photographer or assistant alcohol and drugs
The Retainer Fee is to be paid prior to the day of the job
You will not change the shooting location multiple times in a single day this will null and void the job... I have a tendency of scoping the location out days before a shoot and leaving 2 or 3 hours earlier than the shooting time, I pack accordingly for the job and if you change the location multiple times I won't know what equipment to bring or it might be too late... I don't respect last-minute changes unless they are within reason.
Disclaimer
Due to some customers in the past two years betraying the good faith of my services all services require a retainer fee for the day of shooting this is to be paid prior to the day of shooting, and this protects me on the loss of travel and preparation/wasted time.
services cost outside of the retainer fee will be fully refundable and a individual ledger of your transactions with the business is duplicated on back up drives to ensure they are up to date.